Terms of Service

Welcome to Star Rivals Entertainment! We hope you enjoy your experience using our Service(s). Please take a moment to review these Terms of Service carefully. By using our Service(s), you agree to be bound by the terms outlined in this document and all other applicable terms and policies.
IMPORTANT NOTICE: PLEASE NOTE THAT SECTION 12 OF THESE TERMS INCLUDES BINDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT AFFECT YOUR RIGHTS ON HOW TO RESOLVE DISPUTES. PLEASE READ CLAUSE 12.4 CAREFULLY BEFORE ACCEPTING THESE TERMS.
EXCEPT FOR CERTAIN TYPES OF DISPUTES, YOU AGREE THAT ANY DISPUTES ARISING BETWEEN YOU AND starrivals.com WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION. YOU ALSO WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS-ACTION LAWSUITS OR CLASS-WIDE ARBITRATIONS.
These Terms of Service (“Terms”) are part of the Terms and Conditions (as defined below) and govern your use of starrivals.com’s Service(s). Some Service(s) are additionally regulated by other documents, as explicitly specified in the Terms and Conditions.
IF YOU DO NOT AGREE WITH THESE TERMS OR ANY OTHER DOCUMENTS GOVERNING THE USE OF THE SERVICE(S), WHICH ARE AN INTEGRAL PART OF THE TERMS AND CONDITIONS, PLEASE STOP USING OUR SERVICES.

1. DEFINITIONS

1.1. Defined Terms

When capitalized in this document, the terms below shall have the following meanings:
  • “Account” means a personal starrivals.com Account created by the User for accessing and using the Service(s).

  • “Administration” means starrivals.com, third parties authorized by starrivals.com, and any individual or group appointed by starrivals.com to monitor player compliance with the Terms and Conditions.

  • “starrivals.com” refers collectively to the following legal entities, depending on the specific Service(s) you use or interact with:

     Star Rivals Network Ltd, a Cypriot company with registration number HE 312702 and registered office at 63 Ifigeneias Street, Office 302, Strovolos 2003, Nicosia, Cyprus. This entity is responsible for the starrivals.com Service(s) unless explicitly stated otherwise in the relevant terms, policies, webpages, platforms or platform stores, within the game itself, or any other relevant medium or interface, your agreement will be with Star Rivals Network Ltd.

     Star Rivals Distribution Kft., a Hungarian company with registration number 01-09-182370 and registered office at Hungária körút 162-166, Budapest, 1146, Hungary. In certain cases, Star Rivals Distribution Kft. may operate specific Service(s). Where this applies, it will be clearly indicated in the relevant terms, policies, webpages, platforms or platform stores, within the game itself, or any other medium or interface.

     starrivals.com may also be referred to as “we,” “us,” or “our” in these Terms.

  • “Game Access Restriction” refers to a penalty or sanction imposed for violating these Terms, including blocking the User’s ability to access and play the Game(s).

  • “Game(s)” refers to any of the video games, including downloadable content (DLC), expansions, updates, patches, and any other content published and/or licensed by starrivals.com under an End User License Agreement (EULA) for use by Users on any platform (e.g., Windows, Xbox, PlayStation, iOS, Android, etc.) whether accessed by digital download, physical media, or other distribution methods.

  • “Service(s)” refers to any digital products or offerings provided by starrivals.com, including but not limited to Website(s), Game(s), mobile applications, software, online platforms and other services such as the Star Rivals Store and Star Rivals Marketplace, and any other services or features offered by starrivals.com through digital platform.
  • “Terms and Conditions” refer to any documents that regulate the provision of starrivals.com’s Service(s), including the following:

     Basic User Agreements:

    • Terms of Service (this document)

    • End User License Agreement (“EULA”) (Annex #2 to these Terms)

  • Personal Data and Cookies:

    • Privacy Policy

    • Cookies Policy

  • Buying/Trading:

    • Store Policy

    • Trade Policy

  • User-Generated Content (UGC):

    • Contribution Agreement

    • Guidelines for Content Creators

    • Copyright Compliance Policy

  • Rules of Behavior:

    • Game Rules (Annex #1 to these Terms)

    • Community Guidelines

    • Code of Conduct

  • Rules for Events:

    • Tournament Rules

    • General Rules for Promotional Events

  • “User” refers to the individual using any starrivals.com Service(s). The User may also be called “you” or “your” in these Terms. If you do not agree to these Terms, you should not use any Service(s) and will not be considered a User as defined herein.

  • “Website(s)” refers to any website, webpage, or web-based platform operated or licensed by starrivals.com, including any subdomains, mobile versions, or other online platforms associated with starrivals.com’s Service(s). This may include official websites, landing pages, or other digital properties that provide information, products, or Service(s) related to starrivals.com.

As well as any other documents, agreements, policies, rules, or guidelines (if applicable) available on legal.starrivals.com.

1.2. The Terms and Conditions

The Terms and Conditions form an integral part of the Terms. By accepting the Terms, you also acknowledge and agree to the provisions of the Terms and Conditions. Any reference to the Terms and Conditions herein shall also apply to these Terms unless explicitly stated otherwise.

1.3. Language and Interpretation

The English version of this document is the official version. In case of any differences or disputes regarding interpretation, validity, or form, the English version shall prevail.

1.4. Headings and References

The headings to the Sections and Annexes in these Terms are for convenience only and should not be relied upon for the construction or interpretation of these Terms. References in these Terms to “Section(s)” pertain to sections of these Terms unless stated otherwise.
PLEASE NOTE that the Website(s) related to the Game(s) or other Service(s) may provide additional regulations, including documents governing the relationship between you and starrivals.com, beyond the Terms and Conditions outlined above.

2. USING THE SERVICE(S)

2.1.

The Service(s) are NOT offered to Users under 18 or those who have not reached the age of majority in their jurisdiction.
 If you are under 18 or have not reached the age of majority in your jurisdiction, you must have the consent of a parent or legal guardian to use the Service(s).
 By accepting these Terms and using the Service(s), you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction.
starrivals.com may limit or offer the Service(s) to Users of different ages based on local legal requirements. If you are a parent or legal guardian, you are responsible for monitoring your Account to restrict usage by minors and must deny access to children under 18. You assume full responsibility for any use of the Service(s) by minors connected to your Account. You are solely responsible for minors using your credit card or other payment methods (e.g., PayPal, platform credits).

2.2.

starrivals.com may, at its sole discretion, require age verification from the User at any time.

2.3.

Some Service(s) may not be suitable for individuals with conditions such as epilepsy, seizures, or other health concerns. It is the User’s responsibility to assess whether the Service(s) may pose a risk to their health. If there is any doubt, the User should immediately cease using the Service(s) and consult a medical professional before resuming usage.

2.4.

User shall not use the Service(s) if starrivals.com has previously banned them for violating the Terms and Conditions.

2.5.

starrivals.com may update or modify the Service(s) at its discretion without obtaining prior consent or notification from the User. To the extent permitted by applicable law, the Service(s) are provided on an “AS IS” and “AS AVAILABLE” basis. starrivals.com does not guarantee that the Service(s) will meet the User’s specific needs or expectations unless explicitly stated otherwise in the Terms and Conditions.

2.6.

starrivals.com reserves the right to discontinue the Service(s) at any time, temporarily or permanently, without offering compensation or refunds, as outlined in Clause 3.8 below or with reasonable prior notice.

2.7.

The Service(s) may not be accessible in all regions. starrivals.com may limit or restrict access to the Service(s) in certain regions at its sole discretion. In such cases, the Terms and Conditions shall be considered void in those regions, and starrivals.com will have no further obligations under these Terms.

2.8.

At its discretion or when deemed reasonable, starrivals.com may provide technical support for the Service(s) free of charge. The User acknowledges that technical support, maintenance, or other circumstances may result in temporary outages or the Service(s) inaccessibility. The User agrees that such outages are typical and do not affect the overall quality or functionality of the Service(s).

2.9.

Some Service(s) may be provided through third-party platforms (e.g., Steam, PlayStation, Xbox). Their terms and conditions govern the use of these platforms. starrivals.com does not regulate or control the User’s interaction with these platforms, and any references to third-party platforms are provided “AS IS”, without any express or implied warranty.

2.10.

User acknowledges that starrivals.com is not obligated to provide specific support or maintenance for the Service(s) unless applicable law requires. However, starrivals.com will make reasonable efforts to assist the User with any issues or inquiries regarding the Service(s). For all such matters, the User can contact starrivals.com’s Support Service as outlined in Section 13. To facilitate a faster resolution, a User should provide all relevant details when submitting a request.

2.11.

The Service(s) may include links to third-party websites. starrivals.com does not control or endorse these websites and is not responsible for any content or links. These links are provided for convenience, and including a link does not imply endorsement by starrivals.com. Users’ use of third-party websites may be subject to the third party’s terms and conditions and privacy policies. We recommend reviewing these documents carefully before agreeing to them.

2.12.

User agrees to keep all correspondence with starrivals.com confidential, including interactions with starrivals.com’s Support Service. Any information received from starrivals.com (or its representatives), including but not limited to technical, customer, or support-related matters, is confidential and may not be disclosed or made public without starrivals.com’s explicit permission.

3. ACCOUNT

3.1.

To use specific Service(s), User must create an Account and provide the necessary information required to provide the Service(s), as outlined in starrivals.com’s Privacy Policy.

3.2.

User is solely responsible for providing accurate and truthful information and ensuring it remains up-to-date, subject to the data subject’s right to rectification as stated in starrivals.com’s Privacy Policy. This obligation does not apply to the username (the unique identifier for the User). Offensive, illegal, or otherwise inappropriate usernames are prohibited.

3.3.

User should NOT provide any information related to third parties, nor create false identities or any other information that may violate third-party rights or applicable laws, including publishing such information.

3.4.

User shall not create multiple Accounts.

3.5.

User must keep their Account login credentials, including the username and password, strictly confidential. The User is solely responsible for maintaining the confidentiality of their login details and all activities carried out on their Account, whether authorized or not. This includes instances where the login credentials become known to third parties or in cases of unauthorized access. Any use of the Account with a User’s login and password will be considered an activity by the User. User must immediately notify starrivals.com if they become aware of any breach or misuse of their Account.

3.6.

User is prohibited from selling, buying, renting, exchanging, or giving away their Account.

3.7.

User agrees to use the Service(s) and their Account for non-commercial, personal, and lawful purposes only. Such uses must align with the intended nature, purpose, and functions of the Service(s).

3.8.

starrivals.com reserves the right, at its sole discretion, to deactivate or delete a User’s Account without prior notice in the following situations:
  • 3.8.1. User violates any provision of the Terms and Conditions, or there is reasonable suspicion of non-compliance.

  • 3.8.2. User fails to confirm they meet the age requirements as specified in Clause 2.1 above or fails to obtain parental consent properly.

  • 3.8.3. If a User exercises any data subject rights in accordance with starrivals.com’s Privacy Policy (such as the right to restrict processing or the right to erasure), starrivals.com will no longer be able to maintain the Account.

  • 3.8.4. If another individual uses the User’s Account to engage in activities that violate these Terms.

  • 3.8.5. If starrivals.com ceases to offer the Service(s) or any portion thereof.

3.9.

A User may delete their Account at any time.

3.10.

The deactivation or deletion of the Account, whether initiated by the User or by starrivals.com, results in the termination of the Terms and Conditions. starrivals.com is not required to provide refunds, benefits, or any other form of compensation if the User requests Account deletion or if the Account is deleted under the provisions of Clause 3.8 of these Terms.

3.11.

If a User’s Account has been inactive for three (3) or more years, starrivals.com may delete the Account, provided prior notice is sent to the email associated with the Account. Upon deletion, all Star Rivals Coins, Skins, and other In-Game Items will be permanently lost and cannot be restored.

3.12.

User acknowledges that they do not own or have proprietary rights over their Account. starrivals.com grants access to the Account solely to provide the User with the Service(s).

4. INTELLECTUAL PROPERTY

4.1.

All rights to the Service(s) and associated intellectual property, including title, interest, and ownership, are held by starrivals.com or are licensed to starrivals.com. Unless explicitly stated in the Terms and Conditions, starrivals.com grants Users a non-exclusive, non-transferable, non-sublicensable, limited license to use the Service(s) solely for personal, non-commercial purposes, in compliance with the Terms and Conditions.

4.2.

By using specific Service(s), such as Game(s), User agrees to the EULA, which is an integral part of these Terms and governs the use of such Service(s).

4.3.

Concerning the Service(s) and any related content or materials, the User shall not:
  • 4.3.1. infringe starrivals.com’s intellectual property rights or use any part of the Service(s) for anything other than its intended purpose;

  • 4.3.2. copy, distribute, resell, rent, lease, reproduce, modify, adapt, sublicense, publicly display, reverse engineer, decompile, translate, disassemble, delete technical protection measures, or create derivative works;

  • 4.3.3. use viruses, malware, spyware, or similar harmful software;

  • 4.3.4. delete or alter copyright, patent, or trademark notices or other legal identifiers.

4.4.

If a User submits any copyrighted material owned by them or creates content within the Game (collectively, "User-Generated Content" or "UGC"), starrivals.com obtains a perpetual, irrevocable, transferable, sublicensable, royalty-free license to use such UGC to provide the Service(s), in any territory, and without time restrictions. Users will not be credited as the owner of the UGC unless otherwise specified. A User is not permitted to provide any UGC unless they have the necessary legal rights to do so. starrivals.com does not claim ownership of UGC, and nothing in these Terms should limit a User's rights to use or exploit the UGC.

4.5.

User represents and warrants that any UGC:
  • 4.5.1. is not obscene, offensive, hateful, or inappropriate;

  • 4.5.2. does not promote violence, discrimination, or hatred based on race, sex, religion, nationality, disability, sexual orientation, or age;

  • 4.5.3. does not infringe on any third-party’s rights, including copyrights, trademarks, or privacy/publicity rights;

  • 4.5.4. does not contain harmful software, such as viruses, Trojan horses, worms, etc.;

  • 4.5.5. complies with all applicable laws and regulations.

4.6.

starrivals.com does not verify a User's right to provide UGC or its originality. starrivals.com is not responsible for any UGC. User assumes full responsibility and risk for utilizing UGC provided by others. If any UGC is objectionable or infringes upon your rights, please contact starrivals.com Support.

4.7.

starrivals.com reserves the right, at its sole discretion and without notice, to remove any UGC or take other actions, including sanctions, related to a User’s provision of UGC.

4.8.

starrivals.com allows Users to create content using Star Rivals Game(s) in accordance with the Terms of Service, the EULA, and the specific guidelines outlined in starrivals.com’s Guidelines For Content Creators (available at: legal.starrivals.com/contentrules). User is solely responsible for any UGC User makes public. When sharing UGC, User must clearly indicate that it is their own creation and ensure it is not presented as content that has been approved, endorsed, or created in collaboration with, or at the request of, starrivals.com or its affiliates. starrivals.com reserves the right, at its sole discretion, to request the removal of any UGC at any time.

5. FORUM AND COMMUNICATION

5.1.

A User may communicate with other Users through messages within the Service(s) (e.g., Website(s)’ forum, comments, or in-game chats). starrivals.com may establish additional rules for such communications, which may be incorporated into the Terms and Conditions.

5.2.

A User may also contact starrivals.com via messaging through the Service(s), forums, or email

6. MARKETPLACE, STORE, AND PAID SERVICE(S)

6.1. Some Service(s) allow Users to acquire and exchange In-Game Items (subject to the EULA) through the Star Rivals Store or Star Rivals Marketplace. starrivals.com may impose additional rules governing the acquisition and exchange of such items, which may be incorporated into the Terms and Conditions.
6.2. The provision of some Service(s) (including the acquisition of In-Game Items) may require payment. Such payments will be made in accordance with the procedures outlined in Section 7 below and in accordance with starrivals.com’s rules and guidelines, as specified in the Terms and Conditions.

7. CHARGES AND BILLING

7.1. User agrees to pay all fees (which may include applicable taxes) incurred by User or any person using the User’s Account. The price of any product, service, or entitlement purchased through the Service(s) is the price specified at the time of purchase. starrivals.com may revise the pricing for any product or service offered through the Service(s) at any time.
7.2. When making online purchases through the Service(s), a User must provide accurate and complete information and use non-fraudulent payment methods. If the User provides false, inaccurate, or incomplete personal or financial information, or if starrivals.com reasonably suspects such information is false, inaccurate, or incomplete, it reserves the right to cancel the financial transaction and report the incident to relevant authorities.
7.3. All purchases made through the Service(s) are non-refundable, irrespective of the payment method, unless otherwise required by applicable law.
7.4. Purchases made through third-party platforms are subject to the terms and conditions of those platforms.
7.5. Some products may be offered as recurring subscriptions. User acknowledges that payments for subscriptions will be processed automatically until cancelled.
  • 7.5.1. Details (period, price, billing intervals) are specified in the Subscription interface.

  • 7.5.2. starrivals.com may change the price with prior notice (30 days).

  • 7.5.3. User may cancel at any time, effective at the next billing cycle.

  • 7.5.4. If payment fails, the subscription may be suspended.

  • 7.5.5. starrivals.com may terminate subscriptions, especially for non-payment or violations.

  • 7.5.6. No refunds are granted for lost subscription time due to suspension or Account closure.

YOU ACKNOWLEDGE THAT starrivals.com IS NOT OBLIGATED TO REFUND ANY SUBSCRIPTION PAYMENTS EXCEPT WHERE REQUIRED BY APPLICABLE LAW.

8. USER CONDUCT

8.1. Users are prohibited from:
  • 8.1.1. Posting or sharing unlawful, offensive, pornographic, defamatory, fraudulent, or harmful content.

  • 8.1.2. Disrupting other Users’ experience.

  • 8.1.3. Attempting unauthorized access, collecting information unlawfully.

8.2. Additional rules may apply (see Game Rules, Annex #1).
8.3. starrivals.com decides sanctions at its discretion (including Account deactivation). Users may appeal via Support.

9. SERVICE TESTING

9.1. starrivals.com may grant Users limited rights to use alpha/beta test versions.
9.2. Test participation is personal and non-transferable.
9.3. Closed test information is confidential. No leaks, screenshots, or public sharing allowed.
9.4. Test Services may be unstable, buggy, or removed without notice.

10. WARRANTY DISCLAIMER AND INDEMNIFICATION

10.1. Service(s) are provided at User’s own risk. No warranties are given unless required by law.
10.2. User indemnifies starrivals.com from all claims or damages caused by violations of these Terms.
10.3. starrivals.com shall not be liable for indirect, incidental, or consequential damages, except where prohibited by law (e.g., liability for death/personal injury).

11. MISCELLANEOUS

11.1. These Terms form a binding agreement between User and starrivals.com.
 11.2. starrivals.com may amend Terms; continued use means acceptance.
 11.3. User cannot assign rights; starrivals.com may assign freely.
 11.4. Invalid clauses shall be modified, others remain valid.
 11.5. These Terms + referenced policies are the entire agreement.
 11.6. Force Majeure applies.
 11.7. No waiver unless in writing.
 11.8. No third-party beneficiaries.
 11.9. Certain provisions (IP, liability, indemnification) survive termination.

12. GOVERNING LAW AND DISPUTE RESOLUTION

12.1. Cyprus law applies unless stated:
  • USA/Canada → California law + FAA (arbitration).

  • Australia → local Australian law.

12.2. Parties must attempt negotiation within 60 days (send notice to legal@starrivals.com + company address).
12.3. Arbitration:
  • EU/Worldwide (excl. USA/Canada/Australia): CAMC, Nicosia, Cyprus, 1 arbitrator, English language.

  • USA/Canada: AAA, San Francisco, binding arbitration, no jury trial.

  • Australia: according to Australian law.

12.4. CLASS ACTION WAIVER — no class actions, only individual arbitration.
12.5. Claims must be filed within 1 year (unless law requires more).
 12.6. Arbitration is confidential.

13. CONTACT INFORMATION

Support portal: support.starrivals.com

ANNEX #1. GAME RULES

  1. Respectful Behavior (no offensive names, slogans, or hate content).

  2. Fair Play (no cheats, exploits, AFK abuse, friendly fire trolling).

  3. Prohibited Content (spam, threats, hate speech, nudity, illegal discussions).

  4. No misuse of in-game complaint system.

  5. Users may report objectionable content; starrivals.com may act at its discretion.

  6. No political content in games/clans.

  7. Clans are self-governed; starrivals.com doesn’t intervene internally.

  8. Violations may lead to Account sanctions, bans, or deletions without refunds.

  9. Even unlisted harmful behavior may be penalized.

  10. Administration decisions are final (appeals possible).

ANNEX #2. END USER LICENSE AGREEMENT (EULA)

1. GRANT OF LICENSE

  • starrivals.com grants a limited, personal, revocable, non-transferable license to install and play the Game(s).

  • Game is licensed, not sold.

2. LICENSE TERM & TERRITORY

  • License valid until terminated.

  • Territory: worldwide (unless restricted).

3. LICENSE LIMITATIONS

User shall not:
  • Sell, rent, sublicense Accounts or Games.

  • Reverse engineer, decompile, or create derivative works.

  • Use cheats, bots, or hacks.

  • Exploit bugs or interfere with servers.

  • Circumvent game rules or protections.

  • Use for commercial purposes (boosting, farming, etc.).

4. PROPRIETARY RIGHTS & DRM

  • All code, art, sounds, and design are IP of starrivals.com.

  • DRM and anti-cheat tools may be used.

5. DEMO ACCESS

Demo accounts may be temporary; progress not guaranteed.

6. IN-GAME ITEMS & FEES

  • Items are licensed, not owned.

  • Purchases are non-refundable unless law requires otherwise.

  • Items typically cannot be transferred between games.

7. AGE RESTRICTIONS

  • Minimum 18 years (or majority age in jurisdiction).

  • Parent/guardian consent required for minors.

8. HEALTH PRECAUTIONS

  • Epilepsy/seizure warnings.

  • Breaks recommended.

  • VR features involve extra risks — user assumes full liability.

9. SYSTEM REQUIREMENTS

  • User responsible for meeting minimum requirements.

  • Stable internet required.

10. UPDATES

  • Updates may be mandatory.

  • Old versions may stop working.

11. LICENSE TERMINATION

  • User may terminate by deleting game.

  • starrivals.com may terminate for violations, bans, or service shutdown.

  • No refunds upon termination.

12. ADDITIONAL PLATFORM TERMS

  • Apple, Sony (PlayStation), Microsoft (Xbox) terms apply where relevant.

  • starrivals.com complies with their requirements.

Last updated: June 02, 2025
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